Owner FAQs

Property owners are not automatically required to accept Section 8 tenants unless local ordinances or building contracts mandate it. At Metcalf Property Management we stay current on Southern California regulations and can advise you on legal requirements, market implications, and best practices so you can make an informed decision.

Yes. We are a licensed property management company operating in Southern California and follow industry standards, state regulations, and best practices developed over decades of experience.

Yes. We provide a dedicated emergency contact for urgent issues 24/7. Non-emergency inquiries and routine communications are handled during normal business hours with prompt follow-up.

Yes. We offer direct deposit for owner disbursements to ensure timely, secure transfers of rental income. Owners also receive detailed statements accompanying each disbursement.

You will always have access to review the lease before it is finalized. Metcalf typically executes leases on the owner’s behalf to ensure consistency and legal compliance, but we will accommodate owner signing preferences when requested.

Our primary focus is full-service rental property management, but we also regularly assist clients with buying and selling properties. Whether you’re looking to purchase an investment or sell an existing asset, our team is experienced in representing both buyers and sellers.

Owner disbursements are processed on a regular schedule—typically monthly—after rent is collected and expenses are reconciled. You can receive funds via direct deposit or mailed check, and each distribution is accompanied by an itemized owner statement.

We use a combination of online payment portals, ACH, and traditional payment methods to make rent collection simple and trackable. Late payments are handled consistently under the lease terms, and we pursue timely collections while protecting tenant relations and compliance.

Standard leases are usually 12 months, reflecting market norms, but we offer flexible options—6 months, month-to-month, or longer-term leases—based on owner preference and local market conditions.

We set security deposits to align with market standards and legal limits, factoring in rent amount and tenant screening results. In California, for example, typical statutory caps are up to two months’ rent for unfurnished units and three months’ rent for furnished units; we follow all applicable state and local rules.

We can begin after the management agreement is executed and the property is ready for leasing. Typical onboarding includes an inspection, owner onboarding checklist, and setup of accounts—often allowing management to start within days to a few weeks depending on readiness.

We manage a broad range of residential investment properties across Southern California, including: Single-family homes Condominiums Duplexes, triplexes, fourplexes Small multi-family buildings

Owners receive regular, transparent reporting: Monthly financial statements (rent collected, expenses, owner disbursement) Maintenance and repair summaries as work is completed Annual summaries and tax-ready reports We also provide access to an owner portal for real-time account and tenant activity visibility.

Tenant security deposits are held in a separate, dedicated account in accordance with state and local law. We maintain transparent records and provide accounting for deposits, deductions, and final settlement in compliance with governing regulations.

Yes

Yes, but you have to give them 30 days' written notice.

Yes